Last Updated: 10/05/25
At Women’s Lifestyle Solutions, your privacy and trust are our top priorities. We are committed to protecting your personal and health information in accordance with the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and all applicable federal and state privacy laws.
This Privacy Policy explains how we collect, use, and protect your personal information, including Protected Health Information (PHI), when you visit our website, use our telehealth services, or receive care from our providers.
By using our website or services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect information necessary to provide you with safe, effective, and personalized care. This may include:
Protected Health Information (PHI):
- Name, date of birth, address, phone number, and email address
- Medical history, medications, treatment plans, and lab results
- Insurance and billing details (if applicable)
- Information shared during telehealth or in-person consultations
Other Personal Information:
- Login credentials (if using a patient portal)
- Demographic data or lifestyle information voluntarily provided
- Website usage data (e.g., cookies, device type, IP address)
2. How We Use Your Information
Your information is used solely for legitimate healthcare and operational purposes, such as:
- Providing and coordinating your medical care
- Managing appointments, prescriptions, and lab orders
- Processing payments and billing
- Communicating with you via secure methods (portal, phone)
- Maintaining medical records and meeting legal requirements
- Improving the quality and effectiveness of our services
We will never sell or rent your personal or health information.
3. How We Share Your Information
We only share your information when necessary and permitted under HIPAA, such as:
For Treatment:
Sharing PHI with other healthcare providers involved in your care (e.g., pharmacies, laboratories, or specialists).
For Payment:
Submitting information to insurers or payment processors to obtain payment for services rendered.
For Healthcare Operations:
Quality assessments, staff training, accreditation, and compliance audits.
With Your Authorization:
We will obtain your written consent before sharing your information for any purpose not covered by HIPAA (e.g., marketing or testimonials).
When Required by Law:
We may disclose information to comply with federal, state, or local laws, such as public health reporting, court orders, or law enforcement requests.
4. Your Rights Under HIPAA
As a patient, you have important rights regarding your Protected Health Information:
- Right to Access: You may request a copy of your medical records or health information.
- Right to Amend: You can request corrections to incomplete or inaccurate information.
- Right to Restrict Disclosures: You can request limits on how your PHI is used or shared.
- Right to Confidential Communications: You can choose how we contact you (e.g., phone, email, portal).
- Right to Accounting of Disclosures: You can ask for a list of times your PHI has been shared (outside of treatment, payment, or operations).
- Right to File a Complaint: If you believe your privacy rights have been violated, you can file a complaint with us or with the U.S. Department of Health and Human Services (HHS) Office for Civil Rights.
To exercise any of these rights, contact us in writing info@womenslifestylesolutions.com
5. Data Security and Confidentiality
We maintain administrative, technical, and physical safeguards designed to protect your information from unauthorized access, alteration, or disclosure.
- All electronic PHI is stored using encrypted, password-protected systems.
- Telehealth sessions are conducted through HIPAA-compliant platforms.
- Access to records is restricted to authorized personnel.
- Emails containing PHI are sent only through secure or encrypted channels.
Despite our safeguards, no electronic system is 100% secure. We encourage patients to avoid sending sensitive information via unencrypted email.
6. Cookies, Tracking, and Website Analytics
Our website may use cookies and analytics tools to improve your browsing experience. These technologies may collect non-identifiable information such as browser type or page visit duration.
Cookies do not collect PHI. You may disable cookies through your browser settings if desired.
7. Business Associates
We may share PHI with third-party vendors known as Business Associates (e.g., electronic medical record providers, billing companies, laboratories) who perform services on our behalf.
Each Business Associate is required by law to:
- Protect your PHI under strict confidentiality
- Use your data only for authorized healthcare-related functions
8. Telehealth and Virtual Care
When you participate in virtual consultations, we use HIPAA-secure telehealth platforms that encrypt all audio and video communications. Your session is never recorded or shared without your explicit consent.
9. Retention of Information
We retain your medical and personal records for as long as required by law and as necessary to provide ongoing care.
10. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updates will be posted on our website with a revised “Last Updated” date.
Your continued use of our services after updates are posted constitutes acceptance of the revised terms.
11. Contact Information
If you have any questions, concerns, or complaints regarding this Privacy Policy or your privacy rights, please contact us at:
Women’s Lifestyle Solutions
456 N. New Ballas
Suite 369
Creve Coeur, MO. 63141